Website privacy notice

What this notice covers

This notice describes the mensmedicalinstitute.com website only. It does not describe how the practice handles medical records or information you give the office in person or by telephone.

What the website asks you for

Online inquiry collection is currently off. Visitors can call the office. The draft Request a conversation form is planned to ask for first and last name, optional middle name, email, phone and a required preferred contact method: Phone call, Email or Text message, with no method selected in advance.

The planned form has one optional service-interest list: TRT consultation, NAD+, ED consultation, Transfer current TRT care, Not sure — discuss with the team, GLP-1 weight management and Peptides. Selecting an interest is not a diagnosis, a treatment recommendation or a determination of eligibility.

Administrative SMS permission and education-email permission would be separate, optional and unchecked. Choosing Text message alone does not give SMS permission. Education emails are not required to request care. A new inquiry would not override an existing unsubscribe or do-not-contact preference, and leaving an optional permission unchecked would not change an existing permission.

The form does not ask for, and should not be used to send, symptoms, diagnoses, medications, laboratory results, insurance details, card numbers or any other medical or financial information.

Reading the rest of the website does not ask you to type in any information. Like any website, the services that host and protect these pages receive technical details of each visit, such as your network address and browser.

Planned inquiry handling

The draft is being prepared for the practice's saved HighLevel (GHL) inquiry form. It is not connected for live collection. Preview demonstrations use fictional details and send or save nothing.

If collection is separately authorized and connected, explicitly submitted contact details, selected interests and permission requests would be delivered to the practice's GHL lead system for inquiry follow-up. Staff would follow up during office hours by a permitted method. An inquiry receipt would not confirm an appointment. Blank middle names and omitted optional fields would not overwrite existing values.

The website preparation does not store inquiry details in its own database or deliberately write them to logs, analytics or staff email. Planned staff alerts would be generic and direct staff to the lead system, not include contact details or interests. This preparation does not establish that delivery, provider security settings or data-retention arrangements are verified.

Visit measurement

The company that hosts this website, Lovable, adds its own measurement scripts to every page. These are part of the hosting service, not something the practice built into the site. When a page loads, they send the hosting service a record of the visit: the page address, the page you came from, your browser and device type, your language setting, a location estimate based on your time zone, and a session identifier.

A separate hosting script can report page interactions, such as navigation and moving between browser tabs, along with technical errors. That script has a setting for recording clicks automatically; in the version of the site we checked, that setting was not turned on. None of this is a record of whether you placed a call or booked an appointment, and the site's own code does not record what you type into any form.

The practice uses this information to see how the site is visited and to keep it working, not for advertising. How the hosting company itself uses and keeps this information is governed by its own privacy policy at lovable.dev/privacy.

Google Search Console and Google Analytics

The practice uses Google Search Console, a Google service that reports how the site appears in Google Search, such as how often its pages are shown and clicked in search results and whether Google has indexed them. It works from Google's own search data and does not add a tag or script to these pages.

The practice also uses Google Analytics, a Google service, on its public informational pages, including pages about testosterone therapy and other services, pricing, transferring care, the Answers library, news and archived articles. It is not used on contact, payment, staff, review or privacy pages. On the pages where it runs, Google Analytics sets cookies and receives the page address without any search terms or fragments, a fixed general page title, and information about your browser, device and visit. It is set up not to receive the page you came from, anything you type, or any call or appointment activity, and its advertising features are turned off. The practice has set Google Analytics to keep this data for 14 months. Google's use of this information is described at policies.google.com/technologies/partner-sites.

This website does not use Google Ads tracking.

Cookies and browser storage

Visiting the public pages can place these small files in your browser: a session identifier from the hosting measurement script, which expires after 30 minutes; a security cookie from the hosting network's bot protection; and a cookie the hosting service uses to deliver the current version of the site. The site also stores your scroll position for the current browser tab only. How long the hosting service keeps the visit records themselves is set by that service and is not determined by the cookie's expiry.

The site's own code does not set advertising cookies, and no advertising service is built into the site's code. The staff area uses sign-in credentials and browser storage so staff members can stay signed in; that applies only to staff, not to visitors.

Fonts

The lettering on these pages is loaded from Google Fonts, so your browser requests font files from Google when a page opens.

Content hosted from the previous website

Articles, patient forms and images published on the practice's earlier website are hosted directly on this website so the original web addresses keep working.

One archived article contains a video player supplied by YouTube. Opening that article loads the player from YouTube, so YouTube receives a request from your browser.

How to reach the practice

Questions about this notice can go to the office at 314-394-1660, or by mail to 1062 Old Des Peres Road, St. Louis, MO 63131.